Concurrent Sessions – Leadership… Eadie, Rocks, Armour


Concurrent Sessions – Leadership… Eadie, Rocks, Armour

SKU: ACSA2019-SESSION07 Category:


Performance in the face of adversity – Strategies to modify behaviour and create an environment of success

Mr Andrew Eadie (Realise Performance, Norwest, Australia)


“Create an environment where you cannot help but be successful”.

Rugby World Cup winning coach Rod Macqueen used this philosophy to create triumph in the sporting arena and was the cornerstone of his business success. This presentation will explore the barriers to organisational performance when providing care for older Australians. Andrew will share personal examples that have motivated organisations to change their approach to business, overcome adversity and meet their challenges head on.

Visionary leaders can anticipate impending challenges and put in place plans to modify organisational behaviour to meet future performance outcomes. Waiting for a disaster to initiate change is often too late. Person centred leadership creates a culture of feedback, acceptance of mistakes and a focus on continuous improvement. Andrew will also present case studies that highlight how this change can be made and the support required to transform the performance of individuals to meet the needs of those they care for.


‘Not on My Watch’ – exploring the depths of open disclosure

Mrs Wendy Rocks (Lutheran Aged Care, Albury, Australia)


The horror stories and media expose occur in ‘other organisations’ We would all agree on that! Oh yes we smile and say to each other, on any one day in aged care that could happen in any organisation but we don’t really believe that. Quietly hugged to our self we mentally tick off the systems and methods of accountability our organisation has in place, and also hope that in the absence of us personally checking everything every day, the lesson we have attempted to instill, the team we have built, the trust we have for our managers and staff, the reports we receive and read, are the reassuring ‘evidence’ that indeed it cannot happen in our organisation. And we continue to hope and hold our breath!

Our board have the same confidence, we made sure of that;but a sneaking thought comes into our head ‘ what if that deliberate building of confidence’ was shattered by the unthinkable as it has been exposed to occur in other organisation. We may have a flurry of activity strengthening systems we feel is necessary, grabbing onto some new idea we have heard at a forum or conference; but then the world moves on, in particular aged care moves on … rapidly and we are once again caught up in the minutiae of day to day management of change which is the agenda for every day in this industry….and sometimes a gap opens up or widens which may become our Waterloo!


Ask More. Tell Less: Creating Fearless Cultures and saving the world

Ms Corrinne Armour (Corrinne Armour Pty Ltd, Caulfield South, Australia)



True leadership requires a new and innovative approach. It’s a tough gig! Boosting engagement, building accountability, fostering creativity are still the cornerstones of brilliant leadership, but today’s rapidly changing landscape requires more.

Do you have a sense that you as a leader and your people could do better and achieve more? Bringing out the best in your people can be challenging and time consuming. The gap between potential and actual performance of your leaders can have a dramatic impact on delivery, engagement, and care.

As leaders in the caring profession, our desire to solve problems for our people can often drive us to help too hard.

This powerful keynote inspires leaders at all levels to deliver superior results by learning a few simple techniques that promote initiative and enhance ingenuity.

Your audience will hear incredible stories as Corrinne shares transformational insights into brain science, that will shift your ‘ask/tell ratio’ to connect deeply, lead fearlessly and achieve results.

Afraid to listen – Ask more.

Corrinne’s held leadership roles in the aged care corporate sector and the corporate sector, and she’s well versed in leadership theory. Yet some of her strongest learning (and greatest stories) have come from living and working in a jungle refugee camp on the edge of a war zone.

Married to an ex-guerrilla fighter, Corrinne’s faced some serious obstacles and overcome them, learning much about leadership on the way.


This keynote will:

Promote a NEW kind of leadership
Move people from complacency to collective power
Help leaders understand why telling is not the answer
Empower the audience to build curiosity and sit comfortably with uncertainty
Leave people inspired to lead their own quest to follow their purpose and save the world
With a focus on PURPOSE, PEOPLE and PERFORMANCE, Corrinne can deliver this as an oral presentation or a workshop. With knowledge of the aged care sector developed over more than 15 years (including at Board level), she brings ideas from other sectors to complement the inherent strengths of the aged care industry.

Developing high functioning leadership, directly affects the ability of the whole to deliver sustainable person-centred leadership and care customer service. The more aligned and cohesive the teams the greater the throughput and output. Everyone has a positive mindset, feeling heard, valued and productive, which is so important especially while the Royal Commission brings more focus on the sector and its people.

Additional information