Concurrent Sessions – Internal Systems… Sherwood, Covino

Description

The value of technology in Aged Care – it’s easier than you think

Mrs Tammy Sherwood (Person Centred Software, South Melbourne, Australia)

Abstract:

Presentation synopsis

There are many benefits to adopting technology specifically designed for the unique care home environment. These include increased communication between carers, customers and other health professionals to provide complete person-centred care. Technology, however, can be seen to be difficult to implement, manage or use.

This talk will look at different technologies, how to go about finding what you need and the value that can be achieved adopting the right technology for you.

Key learning aims, objectives and anticipated outcomes for your presentation?

Address concerns about how easy technology is to use and how easy it is to adopt
What questions to ask a technology supplier to ensure the outcome you want
How different solutions can complement one another to help you to drive outstanding person centred care
The value of technology in the aged care environment
Biography:

Tammy has nearly 20 years experience in client engagement and strategic business development in the Health sector. With strong commercial acumen and stakeholder management skills, Tammy has specific expertise in medication management services and clinical software solutions in residential aged care and has undertaken international research in best practice in this area.

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ARE YOU + YOUR TEAM THRIVING? This is not for the faint-hearted.

Mr Robert Covino (Mirus Australia, Pyrmont, Australia)

It’s not enough to survive. Your customers want more and so do your staff and the communities in which you operate.

So how do you thrive in a rapidly changing world where disruption and increased scrutiny have become business as usual?

Mirus Australia’s Co-Founder Rob Covino will share examples of the NFPs who are not just surviving but are thriving.

Rob is not promising any answers, in fact, participants will walk away with more questions than answers.

But participants will walk away with exactly the right questions to ask their teams.

So how on earth did we get here?
What are the biggest challenges?
Surviving versus thriving. What does this look like exactly?
The evolution of the lightbulb + how does it relate to our industry?
What can we learn from other Royal Commissions?
Who else is getting “bogged down”?
Rob will provide examples of the key decisions high performing providers are making regarding marketing & admissions management, revenue and workforce management that are enabling them to thrive.

Participants will be empowered to ask their teams new questions and challenge their own daily and strategic decisionmaking which could be impacting their opportunity to thrive.